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How To Make An Appointment (Please use our easy to follow Appointment Booking Information sheet in the link below)

Appointment Information Sheet

Appointments can be booked online using SystmOnline, by telephone on 01438 715044 or in person, following the release times.

From 1st April 2019 we are changing our release times:

Book on the day appointment

8am for a morning appointment or

12 midday for an afternoon appointment

Advance appointment

10am for a morning appointment

or 2pm for an afternoon advance appointment

Advance appointments will release for 1 day, 1 week, 2 weeks and approximately 4 weeks ahead.

If you require a double appointment or an appointment with a Prescribing Nurse or phlebotomist please contact the Surgery as these are not available to book on-line currently.

We will be releasing some appointments online with the practice Nurse and providing guidance regarding what services they are able to provide for patients.

Extended opening hours for GP practices in Welwyn Hatfield - Routine appointments available in the evening or at the weekend

Local Practices are working together to provide appointments at a time which is most convenient to you.   Welhat extended Access Service provides appointments later in the evening or at the weekend.  These appointments can be booked with the receptionist at your own GP surgery however you may not see your own GP or practice nurse and you would have to travel to Spring House Medical Centre for your appointment.  When booking an appointment, you will need to give permission for your medical records to be accessed and updated.

Routine appointments are available:

Monday to Friday   6.30pm - 8.00pm

Saturday               8am - 4pm

Sunday                 8am - 12pm

For more information on the Welhat Extended Access Service, or to book an appointment please speak to a member of the Practice Reception team or call Bridge Cottage on 01438 715044. 

Please note these are NOT emergency appointments.  Patients requiring emergency treatment should call Herts Urgent Care on 111.

If you need to cancel and rebook an extended access appointment please contact your Practice.  When your practice is closed you can call 01707 294358 to leave a message.

More information is available at

Text Message Reminders

To receive a text message reminder please ensure we have your CURRENT mobile telephone number.

New Data Protection Regulations from May 2018 (GDPR)

Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.

If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.

Book an Appointment Online


You can now book GP appointments and order repeat medication online via SystmOnline.
Existing users CLICK HERE

First-time user or want to know more? Read more HERE

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website