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Accessible Information

Disability Information          

Bridge Cottage Surgery are aware of the importance of providing care and support to patients with a disability. This page provides some useful information, but if you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.

 

Accessible Information Standard

The Accessible Information Standard tells organisations how they should make sure that disabled patients receive information in formats that they can understand and receive appropriate support to help them to communicate. These standards include making sure that people get information in different formats if they need it.

Bridge Cottage Surgery often communicates with patients through its website, if you would like information from Bridge Cottage Surgery in an alternative format (for example, large print, braille, easy read, email) or if you need help with communicating with us (for example, because you use British Sign Language, need an interpreter), please let us know. You can call us on 01438 715 044 or email us at  general.bridgecottagesurgery@nhs.net

Accessible Information Form

Website Accessibility Information

Our website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides below.

Customise settings in:

Further help

If you:

  • Have problems seeing the screen
  • Find it difficult to use the mouse or keyboard
  • Need help with language or reading websites

then we recommend you visit the BBC website My Web My Way, which provides advice on how to make your computer easier to use, whether you are a Windows, Mac or Linux user.

 

Wheelchair access

Wheelchair access is available at the front of the surgery, we have toilets for the disabled, and a lift.

 

Disabled Parking – Blue Badge Scheme

The Blue Badge scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

 

Blind/Partially Sighted

Our website has been built to use audio screen readers, screen magnification and high contrast. The website also allows use larger font size settings . If despite these measures you need a large print of our practice leaflet / information in other formats, such as braille, please ask Reception for further information.

For more advice and support for blind people please see the following websites:

 

Guide Dogs

Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Further Information:

 

Hearing loss/Deaf

If you struggle to use the telephone please note you can book appointments, order repeat prescriptions or get test results online. You can also contact a Clinician by using the eConsult module on our website.

Please note you may also find the following services beneficial:

 

Learning Disability

We offer annual health checks for patients with a learning disability to personalise the support we give you. Please click on the following link for more details about the annual health check… Annual health check poster.

In addition, you may find the leaflets at the following website useful https://www.easyhealth.org.uk/

Information in different languages

You can translate health information on our website using an online translator.

Although online translators can accurately translate individual words and phrases, they may not always be able to interpret the meaning of larger or more complex pieces of information.

If you require information in another language please call us on 01438 71044 or inform us via our Accessible Information Form – link to https://www.mysurgerywebsite.co.uk/secure/accessibility-form.aspx?p=E82019



 
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