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Good           23 June 2016

Privacy Notice

Please see our updated Privacy Notice Practice Privacy Notice

Childrens Privacy Notice

Patient Information - CORONAVIRUS

The NHS in East and North Hertfordshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases.  The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate.  If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, following the specific advice for returning travellers.

Call 111 now if you've been:

- to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)

- to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)

- to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shotness of breath (even if it's mild)

- in close contact with someone with confirmed coronavirus

Do Not go to a GP Surgery, community hospital or hospital.  Call 111, stay indoors and avoid close contact with other people. 

Further information is available on nhs.uk

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.  A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations.  This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation.  any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate.  Specific guidance has also been shared with NHS staff to help safeguard them and others.  Patients can be reassured that their safety is a top priority.

Welcome

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. We are also a training practice. This means that we usually have two (sometimes three) doctors who are gaining experience in general practice.

When should I worry? Your guide to coughs, colds, ear ache & sore throats in children...

Join In

Please visit the Patient Group link under 'Have your say' on this home page to find out more about our Patient Participation Group (PPG) and how you can be more involved in the Surgery.

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

We have a purpose built building which is fully compliant with the DDA.

Data Sharing Information

My Care Record

Please take a look at the Latest News page regarding My Care Record and the link below regarding data sharing.

http://www.enhertsccg.nhs.uk/how-we-use-information-about-you-fair-processing-notice

       

(Site updated 21/02/2020)
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