If the doctor has informed you that a treatment is on repeat prescription you may obtain this by returning your computer-generated slip indicating which medicine you require.
You may request your repeat prescription:
- In writing - if you do not have your green repeat slip please ensure that you include your full name and date of birth together with the exact drug name and dose.
- Online via SystmOnline - Existing users click on the link at the top of this page. First-time user or want to know more? Read more here
We regret we cannot take repeat medication requests by phone
Please allow 72 hours (3 working days) for processing. Don’t run out!!
Please note that your medication must be reviewed at regular intervals. The date of your next review will be shown on your prescription. Your review can be carried out by a doctor or a nurse (the reception staff will advise you which). If your review becomes overdue there may be a delay in issuing your medication although we will never withhold it. You will be unable to request medication online until your review has been done. Should you need your medication issuing before your review is booked please contact the Surgery and we can request the issue for you.
Collecting your prescription
The majority of our prescriptions are sent electronically to your pharmacy of choice where you may then collect your items. Alternatively if you prefer, you can collect your repeat prescription in person from the surgery.
Early Requests / Travel abroad
We are sometimes able to issue prescriptions early, for example, if you are going on holiday. You must indicate the reason for the early request. Failure to do so will result in the prescription not being issued. You will need to re-request it at the appropriate time.
The NHS accepts responsibility for supplying ongoing medication for temporary periods abroad of up to three months. If a person is going to be abroad for more than three months then only a sufficient supply of their regular medication should be provided to enable them to get to the destination and find an alternative supply. NHS prescriptions must never be obtained by relatives or friends on behalf of patients who are currently abroad, irrespective of such factors as owning a house in the UK or paying UK taxes. Patients are responsible for ensuring that any drugs they take into a country conform to local laws.